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Frequently asked questions

Answers about validity, checks, refunds and what happens after you pay.

Do I need one?

Yes, if you drive on a motorway or on a national road. Every vehicle up to 3.5 t needs a valid e-vignette from the moment it enters the tolled network. Only streets inside towns and local roads are free.

Cars, SUVs, vans and motorhomes up to 3.5 t total weight, plus trailers. We register both categories - the car and the trailer fit in a single order.

Motorcycles are exempt in Bulgaria: they owe no road tax and need no vignette.

Vehicles over 3.5 t do not use vignettes. They pay a distance-based toll, bought per route. We do not handle those yet.

Yes, when the car and the trailer together go over 3.5 t. Bulgarian law then treats the trailer as a vehicle of its own, with its own vignette on its own plate. Tick the trailer option in the configurator and we register both at once.

The whole republican road network: motorways such as A1 Trakia, A2 Hemus, A3 Struma and A4 Maritsa, and every first, second and third class national road. Streets inside towns are free. The Danube bridges at Ruse and Vidin are tolled separately and are not covered by the vignette.

Buying and paying

Yes. Pick the start date in the configurator, up to 30 days ahead. The validity is written under the field, so you see exactly when the period opens and closes before you pay.

Because you pay for two different things. The road tax is exactly what the Bulgarian state charges - we do not mark it up. On top of it sits our service fee: we register the vignette in your name, we advance the tax, we check your data and we answer in Romanian when something goes wrong. You can always pay the tax yourself on bgtoll.bg, and for some people that is the better choice.

No, and we never claim to be. vinietaBG.ro is a private service, with no affiliation to BGTOLL or to the Bulgarian authorities. You give us a mandate to register the vignette in your name and on your account, in the official database, for a service fee. The official website is bgtoll.bg.

Yes. The card details are typed on the payment processor page and never pass through our servers. We never see and never store your card number.

Yes, for the service we provide. Write to us at contact@vinietabg.ro with your details and we issue it. The road tax itself is an expense we advance in your name, so it appears separately.

After you pay

We register it as soon as your payment goes through, usually within minutes. You can set the start date for today or for a later day - the vignette opens at the beginning of the day you chose, and the 1-day vignette at the time you chose.

An email with the proof that the road tax has been paid for your plate, as a PDF, and the exact validity period. There is nothing to print and nothing to collect - the vignette lives in the official register, tied to the registration plate.

No. Bulgaria dropped the paper sticker in 2019. The vignette is an entry in the official register, linked to your plate, and the cameras read the plate.

Type your plate number at check.bgtoll.bg, the official checking page. It is independent of us, and it reads the same register the roadside cameras do.

When something goes wrong

Write to us immediately, at contact@vinietabg.ro. As long as we have not registered the vignette yet, we correct it at no cost. Once it is registered, the plate can no longer be changed: the vignette belongs to the number it was issued on, and a new one has to be bought. The only exception is a technical error of up to three characters, which the Bulgarian authority may correct on request. This is why we show you the plate once more, in large print, before you continue.

Until we register the vignette, yes - use the withdrawal form or write to us, and we refund you in full. Afterwards the road tax has been paid to the Bulgarian state in your name and cannot be recovered, which is why at checkout you expressly ask us to register the vignette immediately.

For a vehicle up to 3.5 t, the compensatory fee is €46.50. If you do not pay it in time, the fine is €153.39. Enforcement is automatic: fixed and mobile ANPR cameras read every plate on the tolled network and check it against the register, so there is no patrol to avoid. If the penalty comes from a registration mistake of ours, we refund the first one.

If the vignette was not registered, or was registered with details other than the ones you typed, we refund the whole order. If that got you a fine or a compensatory fee, we refund the first one for each vehicle, up to €153.39. Send us the payment document; the conditions are in our Terms and conditions.

Still not sure?

Write to us at contact@vinietabg.ro and we answer within one working day. If it is urgent because you are already on the road, say so in the subject.