Get in touch
Support in Romanian and English, by email or phone.
Write to us
If it is about an order you already placed, put the plate number in the message - it saves us one round trip.
Want to withdraw from an order? Use the statutory form: Withdraw from the contract here
Contact details
- Email contact@vinietabg.ro The recommended channel, and the one we watch all day.
- Phone (+40) 746 102 502 For urgent matters that cannot wait.
- Registered office Str. Alexandru Moga, 3A, Sector 3, București, 030709 Not open to the public.
When we answer
- Monday to Friday, 09:00–18:00 (Romanian time).
- Emails are answered within one working day.
- Orders are registered around the clock - the automatic part does not keep office hours.
Faster than writing to us
Most questions already have an answer: validity, checking a plate, a mistyped number, refunds, why the price differs from the official one.