Withdraw from the contract
Tell us you withdraw from your order. We confirm by email, with the date and time.
Withdrawal form
Until the vignette is registered, you get the full amount back. Once it is registered, the right of withdrawal has ended, as you acknowledged at checkout. The details are in the Refunds and right of withdrawal.
Contact details
- Email contact@vinietabg.ro The recommended channel, and the one we watch all day.
- Phone (+40) 746 102 502 For urgent matters that cannot wait.
- Registered office Str. Alexandru Moga, 3A, Sector 3, București, 030709 Not open to the public.
When we answer
- Monday to Friday, 09:00–18:00 (Romanian time).
- Emails are answered within one working day.
- Orders are registered around the clock - the automatic part does not keep office hours.
Faster than writing to us
Most questions already have an answer: validity, checking a plate, a mistyped number, refunds, why the price differs from the official one.